. Researchers at security company IOActive have shown how they managed to hack the humanoid NAO robot made by Softbank and infect one with custom-built ransomware . The researchers said the same attack would work on the Pepper robot too . After the infection , the robot is shown insulting its audience and demandingAttack.Ransomto be 'fed ' bitcoin cryptocurrency in order to restore systems back to normal . While a tiny robot making threats might initially seem amusing -- if a little creepy -- the proof-of-concept attack demonstrates the risks associated with a lack of security in robots and how organisations that employ robots could suddenly see parts of their business grind to a halt should they become a victim of ransomware . `` In order to get a business owner to pay a ransomAttack.Ransomto a hacker , you could make robots stop working . And , because the robots are directly tied to production and services , when they stop working they 'll cause a financial problem for the owner , losing money every second they 're not working , '' Cesar Cerrudo , CTO at IOActive Labs , told ZDNet . Taking what was learned in previous studies into the security vulnerabilities of robots , researchers were able to inject and run code in Pepper and NAO robots and take complete control of the systems , giving them the option to shut the robot down or modify its actions . The researchers said it was possible for an attacker with access to the Wi-Fi network the robot is running on to inject malicious code into the machine . `` The attack can come from a computer or other device that is connected to internet , so a computer gets hacked , and from there , the robot can be hacked since it 's in the same network as the hacked computer , '' said Cerrudo , who conducted the research alongside Lucas Apa , Senior Security Consultant at IOActive . Unlike computers , robots do n't yet store vast amounts of valuable information that the user might be willing to pay a ransomAttack.Ransomto retrieve . But , as companies often do n't have backups to restore systems from , if a robot becomes infected with ransomware , it 's almost impossible for the user to restore it to normal by themselves . If the alternative for a victim of robot ransomware is waiting for a technician to come to fix the robot -- or even losing access it to weeks if it needs to be returned to the manufacturer -- a business owner might view giving into the ransom demandAttack.Ransomas a lesser evil . `` If it 's one robot then it could take less time , but if there are dozens or more , every second they are n't working , the business is losing money . Keeping this in mind , shipping lots of robots takes a lot of time , so the financial impact is bigger when you have a computer compromised with ransomware , '' said Cerrudo . While the robot ransomware infections have been done for the purposes of research -- and presented at the 2018 Kaspersky Security Analyst Summit in Cancun , Mexico -- IOActive warn that if security in robotics is n't properly addressed now , there could be big risks in the near future . `` While we do n't see robots every day , they 're going mainstream soon , businesses worldwide are deploying robots for different services . If we do n't start making robots secure now , if more get out there which are easily hacked , there are very serious consequences , '' said Cerrudo . As with security vulnerabilities the Internet of Things and other products , the solution to this issue is for robotics manufacturers to think about cybersecurity at every step of the manufacturing process from day one . IOActive informed Softbank about the research in January but Cerrudo said : `` We do n't know if they [ Softbank ] are going to fixVulnerability-related.PatchVulnerabilitythe issues and when , or even if they can fixVulnerability-related.PatchVulnerabilitythe issues with the current design . '' Responding to the IOActive research , a Softbank spokesperson told ZDNet : `` We will continue to improve our security measures on Pepper , so we can counter any risks we may face . ''